Delivery & Refunds


All Deliveries in South Africa are free. There is no minimum spend.


Colla-Genie always strives to deliver a premium product that has no defects.

If you have any allergies, please contact us on 0788030365 to receive our allergen certificate to enable you to check with your allergist prior to purchasing.

If by any chance, you do receive a defective product- please contact us to inform us of the defect within the first 5 days after purchase as well as send us an image.

Refunds will only be processed should the actual supplement powder be defective in any way- We will not refund for personal reasons such as not enjoying the taste or odour.

Please note that once the seal is broken- for hygiene reasons, the product cannot be resold- if the product is found to be defective, Colla-Genie will collect the product for investigation.